formularz-eng - ALDATECH

Request a repair

Repair request form

Fill out the following information

First name

Last Name

Company Name

E-mail

Phone

Street

House/flat number

Zip code

City

Make and exact model of the device

Description of the problem (provide as much detail as possible)

Shipping Method:

DPD courier InPost Paczkomat Your own shipping method

Add optional images (maximum 5 files with a total weight of 5 MB)

By sending the application I declare that I accept the Terms of Service

I hereby give my consent to the processing of my personal data provided in the above form for the purpose of executing the agreement, and for the purpose of issuing an evaluation after the service has been rendered in accordance with the Privacy Policy by the Administrator of personal data, which is and third parties. I have read and accept the Privacy Policy

I consent to the processing of my personal data for marketing purposes (telephone or e-mail contact) in accordance with the Privacy Policy

The repair process

Step 1

Delivery of the device

You order the repair through the form available on our website. Within 24 hours, at a time of your choosing, you will be contacted by a customer service representative, with whom you will agree on how to deliver the equipment to our service. You can deliver the device yourself or use the shipping option.

Step 2

Diagnostics

When the equipment arrives at our service center, we perform an initial diagnosis of the device. Your assignedcustomer servicerepresentative will contact you again to provide available repair options and a quote.

Step 3

Repair

At this stage, we handle the complete repair of your equipment. We use only the highest quality equipment and materials, and we keep you informed of the progress. The equipment is thoroughly tested before returning it to you.

Step 4

Summary

Once the repair is complete, we return the equipment. You can pick it up from our service center yourself or use the shipping option. We insure each shipment and use only reliable shipping providers, so you don’t have to worry about anything.